All Essays
About
Contact
/// CONSULTING ENGAGEMENT
Focus: Demand diagnostics, cross-channel sequencing, and unified commercial decision architecture
Engagement
4-month consulting contract supporting a mid-market GovTech company selling into public-sector agencies (committee buying, long cycles, constant stakeholder turnover).
Problem
The marketing team saw a funnel anomaly in the U.S. Southeast: buyer behavior defied their standard patterns and existing multi-touch reporting wasn’t explaining it.
Systems & Tools
Salesforce, multi-touch attribution, Tableau, Excel, Airtable. Partnered with data engineering and revenue teams to interrogate event, webinar, and outreach pathways.
Approach
Ran a hypothesis-driven diagnostic (journey mapping + attribution interrogation)
Observed field motion directly (attended 2 sales events)
Pressure-tested competing explanations with data engineers and sales stakeholders
Key finding
Prospects in this region avoided live attendance but consumed on-demand content as a “low-signal” trust step, which reliably preceded outreach.
In this segment, performance wasn’t about which channel won, it was about channel sequence: Event conversation → on-demand webinar consumption → outbound follow-up → deal motion.
Executive recommendations
Stop optimizing channels independently; manage sequenced journeys by segment;
Reframe Events + Marketing + BDR as one commercial system with a shared measurement cadence;
Use attribution as a diagnostic tool (analytics), not a scoreboard (reporting).